Terms of Service & Privacy Policy

TERMS OF SERVICE AND PRIVACY POLICY Version 2.4 — Effective 2026-09-29 ======================================== PART A: TERMS OF SERVICE ======================================== 1. INTRODUCTION AND ACCEPTANCE Welcome to Tailor ("the App," "we," "us," or "our"). These Terms of Service ("Terms") and the Privacy Policy below (collectively, the "Agreement") constitute a legally binding agreement between you ("you," "your," or "User") and the developer of Tailor ("Developer"). By downloading, installing, accessing, or using this App, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to all of the terms and conditions of this Agreement, you must not use the AI-powered features of the App. You may still use local-only features that do not communicate with our servers, but AI-powered features — including resume tailoring, cover letter generation, experience import, CV generation, match scoring, and any other feature that transmits data to our servers — will remain unavailable until you accept this Agreement. Your acceptance of these Terms creates a binding contract. If you are accepting on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. 2. ELIGIBILITY You must be at least 16 years of age to use this App. By using the App, you represent and warrant that you are at least 16 years old and have the legal capacity to enter into this Agreement. If you are under 18, you represent that your parent or legal guardian has reviewed and agrees to these Terms on your behalf. We do not knowingly collect data from or direct our services to individuals under the age of 16. 3. DESCRIPTION OF SERVICE Tailor is a productivity application designed to help you manage your professional experience and create tailored application materials for job opportunities. The App provides the following functionality: a) Local Features (no data transmission): • Storage and organization of professional profile data (work history, education, skills, certifications, achievements) • Manual creation and editing of resumes, cover letters, and CVs • PDF export and preview of documents • Data import and export for backup purposes • Experience bank management b) AI-Powered Features (requires data transmission and acceptance of these Terms): • Resume tailoring and bullet point optimization for specific job descriptions • Cover letter generation and customization • CV generation • Experience import and parsing from uploaded documents • Job description analysis and match scoring • Duplicate detection and merging of experience entries • Writing style analysis and suggestions • Blog post generation for professional content • Any other current or future feature that processes data through our servers The App stores your data locally on your device using Apple's SwiftData framework. AI-powered features transmit portions of your data to our server for processing and return the results to your device. The specific data transmitted varies by feature and is detailed in Section 4. We reserve the right to modify, suspend, or discontinue any part of the service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the service. 4. DATA PROCESSING AND THIRD-PARTY SERVICES 4.1 What Data Is Transmitted When you use AI-powered features, portions of your professional data are sent from your device to our server. The specific data transmitted depends on the feature used, but may include: • Your professional profile information (name, contact details, summary) • Work experience entries (job titles, company names, dates, descriptions, bullet points) • Education history (institutions, degrees, dates, honors) • Skills and competencies • Certifications and awards • Job posting text and descriptions you provide • Cover letter drafts or parameters • CV profile data (publications, presentations, grants, teaching, research, service records) • Any text you input into AI-powered fields • Technical metadata (request timestamps, feature identifiers, app version) 4.2 How Data Is Processed In hosted mode, requests travel by HTTPS to the configured Tailor server, which processes them and forwards the required content to OpenAI. In optional direct mode, supported AI requests go from your device to OpenAI using your own API key. Some web extraction features still require the Tailor service. When you provide an OpenAI key with hosted mode, that key is included in requests to the configured server; direct mode sends it to OpenAI. Keys are kept in the device Keychain. Resume visibility controls affect document rendering. They do not limit all data sent to AI: profile name, email, phone, location, profile URLs, career context, education and skills can be included even when hidden on an exported resume. Uploaded PDFs and images can contain more information than these fields. Review the material before starting an online action. 4.3 Third-Party AI Provider We currently use OpenAI's API as our AI processing provider. OpenAI processes data in accordance with their own terms of service and privacy policy, which are available at https://openai.com/policies. OpenAI's API data-use and retention controls depend on the service and account settings. Review the current controls at https://developers.openai.com/api/docs/guides/your-data; a local Tailor deletion is not an instruction to erase all provider-held data. OpenAI describes default abuse-monitoring retention of up to 30 days, with policy exceptions. The current job-search and job-description web-search routes use the Responses API without disabling response storage; its default application-state retention is at least 30 days. No special zero-retention arrangement is claimed. We reserve the right to change our AI processing provider at any time. If we do so, we will update these Terms to reflect the new provider. All third-party AI providers will be subject to substantially similar data handling requirements. 4.4 Data Retention on Our Servers The Tailor API does not maintain a cloud copy of your career library, but it does retain specific service records and cached results when Redis is configured: • Extracted job-posting content, including generated structured results, is cached for seven days under a hash of the normalized submitted URL. • Unmatched company/university names and lookup counts, and AI-generated lookup guesses, have no automatic expiration in the current implementation. They may be changed or removed during maintenance. • Device and installation UUIDs, daily credit usage, quota/reserve values and promo redemption records support usage limits and abuse checks. Several of these records have no automatic expiration. The 30-day credit calculation window is not a 30-day deletion policy. Some temporary quota bonuses expire at the end of their redemption month or a configured override period. • Aggregate request/credit counters have no automatic expiration. IP-based rate limiting uses a one-minute enforcement window; this is not a promise that all associated platform logs are erased after one minute. • Company-values results are cached in server memory and considered stale after 30 days; memory may be discarded sooner when the runtime restarts. Hosting, database and AI providers can also retain operational or security logs under their own settings and policies. We do not claim a universal retention duration for these logs. PDF import uploads a file to OpenAI Files. The service requests deletion of each newly uploaded file after processing, including failed processing, and attempts to remove its local temporary copy. Provider deletion can fail; a failed cleanup or a file uploaded by an older service revision may remain subject to OpenAI's file retention until removed. Deleting the local Tailor library does not send a provider-file deletion request or erase these server records. 4.5 Data Transmission Consent By accepting these Terms and using AI-powered features, you explicitly consent to the transmission and processing of your data as described in this section. You acknowledge that this data may include sensitive professional information and that you are choosing to share it for the purpose of receiving AI-powered services. 5. DATA STORAGE AND SECURITY 5.1 Local Storage Your career library is stored locally using SwiftData. The app does not require a Tailor user account. Local API history may include full request and response content, and uploaded files may be copied into the app's Application Support storage. Backups and exports are separate files. Optional signature handoff publishes one signature PNG, timestamp and coarse device type to your Apple iCloud key-value store for explicit import on another supported device. It is not full-library cloud sync. Online requests and service-side caches are described in Section 4. 5.2 Data Backup and Recovery You are solely responsible for maintaining backups of your data. The App provides data export functionality in Settings that allows you to create backups. We strongly recommend regularly backing up your data. We are not responsible for any data loss resulting from device failure, App deletion, operating system updates, or any other cause. 5.3 Data Security Data transmitted to our servers is encrypted in transit using HTTPS/TLS. Local data security depends on your device's security settings (device passcode, biometrics, encryption). We recommend enabling full-disk encryption and a strong device passcode. We do not control and are not responsible for the security of data stored on your device. 5.4 Data Deletion You can delete individual library entries. In the prepared native release, Delete Local Library removes the stored profile, experience, CV, application, saved content, API-history and usage model records in one local database transaction. Its confirmation lists retained data: API settings and Keychain keys, backup/export files, retained upload copies, pending iCloud signature handoff, and records retained by online providers. Restore is an explicit action. Uninstall behavior depends on the platform and on where files, Keychain items and backups are stored; uninstalling must not be treated as deleting every copy. Removing local data does not erase provider logs, Redis service records, files previously uploaded to OpenAI, copies exported to other apps or copies on other devices. Contact the support channel below for questions about developer-held service records. 6. USER RESPONSIBILITIES AND ACCEPTABLE USE 6.1 You agree to: • Provide accurate professional information in good faith • Use the App only for lawful purposes related to personal job applications, career management, and professional development • Review and verify all AI-generated content before submitting it to employers or any third party • Maintain the confidentiality of any custom API keys you configure • Comply with all applicable local, state, national, and international laws and regulations • Respect the intellectual property rights of others when inputting content into the App 6.2 You agree NOT to: • Use the App to generate fraudulent, misleading, or deceptive application materials • Fabricate qualifications, experience, or credentials using AI-generated content • Attempt to circumvent, disable, or interfere with rate limits, usage limits, or any security features of the App or its servers • Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App, except to the extent permitted by applicable law • Use the App to process data belonging to others without their explicit consent • Use automated systems, bots, or scripts to interact with the App's AI features • Resell, redistribute, or commercially exploit the App's AI processing capabilities • Transmit any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable • Attempt to probe, scan, or test the vulnerability of our servers or circumvent any security measures • Use the App in any manner that could damage, disable, overburden, or impair our servers or interfere with any other party's use of the service • Violate any applicable export control laws or sanctions 6.3 Violation of these terms may result in immediate termination of your access to AI-powered features without notice. 7. INTELLECTUAL PROPERTY 7.1 Your Content You retain full ownership of all content you create, import, or input into the App. This includes your professional data, profile information, work history, and any text you provide. 7.2 AI-Generated Output Content generated by the App's AI features (tailored resumes, cover letters, CVs, blog posts, optimized bullet points, etc.) is provided to you for your personal and professional use. You may use, modify, and distribute AI-generated output as you see fit. The Developer claims no ownership rights to AI-generated output produced for you. However, you acknowledge that: (a) Similar or identical output may be generated for other users who provide similar input. (b) AI-generated output may be subject to the terms of the underlying AI provider (currently OpenAI). (c) You are solely responsible for ensuring that your use of AI-generated content complies with applicable laws and the requirements of any employer or institution to which you submit such content. 7.3 App Intellectual Property The App itself — including its design, user interface, source code, algorithms, graphics, logos, and documentation — is the intellectual property of the Developer and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any rights to use the Developer's trademarks, logos, or branding. 7.4 Feedback If you provide suggestions, ideas, or feedback about the App ("Feedback"), you grant the Developer a non-exclusive, worldwide, royalty-free, irrevocable license to use, modify, and incorporate such Feedback into the App without obligation to you. 8. AI-GENERATED CONTENT DISCLAIMER 8.1 No Guarantee of Accuracy AI-generated content — including tailored bullet points, cover letters, CVs, match scores, writing suggestions, blog posts, and any other AI output — is provided as a starting point and for informational purposes only. AI-generated content may contain: • Factual inaccuracies or fabricated information • Grammatical or formatting errors • Content that does not accurately represent your experience or qualifications • Suggestions that may not be appropriate for your industry, role, or target employer • Inconsistencies with the information you provided 8.2 Your Responsibility to Review You are solely and entirely responsible for reviewing, verifying, editing, and approving all AI-generated content before using it in any context, including but not limited to job applications, professional correspondence, academic submissions, or any public or private communication. You should treat all AI-generated content as a draft that requires your expert review. 8.3 No Professional Advice The App does not provide professional career counseling, legal advice, or employment consulting services. AI-generated content and match scores should not be relied upon as professional advice. You should consult qualified professionals for career guidance, legal questions, or employment decisions. 8.4 Employer and Institutional Policies Some employers, institutions, or application systems may have policies regarding the use of AI-generated content in applications. It is your sole responsibility to understand and comply with any such policies. The Developer is not responsible for any consequences arising from your use of AI-generated content in violation of employer or institutional policies. 9. USAGE LIMITS AND CREDITS The App may impose usage limits or credit-based systems for AI-powered features. These limits may change at any time. Free usage tiers, if offered, are provided at the Developer's discretion and may be modified or discontinued without notice. The Developer reserves the right to implement, modify, or remove any usage-based pricing, credit systems, or rate limits at any time. 10. DISCLAIMER OF WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (a) THE APP AND ALL RELATED SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. (b) THE DEVELOPER EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. (c) THE DEVELOPER DOES NOT WARRANT THAT: (i) THE APP WILL MEET YOUR REQUIREMENTS; (ii) THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (iii) THE RESULTS OBTAINED FROM THE APP WILL BE ACCURATE, RELIABLE, OR COMPLETE; (iv) ANY ERRORS IN THE APP WILL BE CORRECTED; OR (v) THE APP WILL BE COMPATIBLE WITH ANY PARTICULAR DEVICE OR OPERATING SYSTEM VERSION. (d) NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM THE DEVELOPER OR THROUGH THE APP SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. (e) THE DEVELOPER DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY AI-GENERATED CONTENT, MATCH SCORES, OR RECOMMENDATIONS PROVIDED BY THE APP. 11. LIMITATION OF LIABILITY 11.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE DEVELOPER, ITS AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO: • LOSS OF DATA, REVENUE, PROFITS, OR BUSINESS OPPORTUNITIES • MISSED OR UNSUCCESSFUL JOB APPLICATIONS • RELIANCE ON AI-GENERATED CONTENT • LOSS OF GOODWILL OR REPUTATION • COST OF PROCUREMENT OF SUBSTITUTE SERVICES • PERSONAL OR PROFESSIONAL HARM RESULTING FROM INACCURATE AI OUTPUT • UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA • ANY OTHER INTANGIBLE LOSSES REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE DEVELOPER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 11.2 TO THE EXTENT PERMITTED BY LAW, THE DEVELOPER'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THIS AGREEMENT OR YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID TO THE DEVELOPER FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR FIFTY US DOLLARS ($50.00), WHICHEVER IS GREATER. 11.3 THE LIMITATIONS IN THIS SECTION APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH CASES, THE DEVELOPER'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. 12. INDEMNIFICATION You agree to indemnify, defend, and hold harmless the Developer and its affiliates, officers, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your use of the App or any AI-powered features (b) Your violation of these Terms (c) Your violation of any applicable law or regulation (d) Content you input into the App, including any claim that such content infringes the intellectual property or other rights of any third party (e) Your use or distribution of AI-generated content (f) Any misrepresentation in application materials created using the App (g) Any third-party claims arising from your use of the App's output This indemnification obligation shall survive the termination of this Agreement and your use of the App. 13. TERMINATION 13.1 By You You may stop using the App at any time. Uninstall behavior depends on the platform and where files, Keychain items and backups are stored; separate copies may remain. No notice to the Developer is required. 13.2 By the Developer The Developer may, at its sole discretion and without prior notice, suspend or terminate your access to AI-powered features for any reason, including but not limited to: (a) Violation of these Terms (b) Abuse of the AI-powered services or rate limits (c) Use of the App for unlawful purposes (d) Extended inactivity (e) Discontinuation of the service 13.3 Effect of Termination Upon termination of access to AI-powered features: (a) Your right to use AI-powered features will immediately cease. (b) Local-only features will continue to function. (c) Your locally stored data will remain on your device and will not be affected. (d) Sections 7, 8, 10, 11, 12, 14, 15, and 16 shall survive termination. 14. DISPUTE RESOLUTION 14.1 Informal Resolution Before filing any formal legal proceeding, you agree to first attempt to resolve any dispute informally by contacting the Developer through the App's support channels. The parties shall use good-faith efforts to resolve any dispute within thirty (30) days of initial contact. 14.2 Governing Law This Agreement shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law principles. 14.3 Jurisdiction For any disputes not resolved informally, you agree to submit to the exclusive personal jurisdiction of the state and federal courts located in Santa Clara County, California, for the purpose of litigating any such dispute. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts. 14.4 Class Action Waiver TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE DEVELOPER AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. 14.5 Time Limitation You agree that any claim arising out of or related to this Agreement or the App must be filed within one (1) year after the claim arose, or such claim shall be permanently barred. 15. GENERAL PROVISIONS 15.1 Entire Agreement This Agreement constitutes the entire agreement between you and the Developer regarding the App and supersedes all prior agreements and understandings, whether written or oral, regarding the subject matter herein. 15.2 Severability If any provision of this Agreement is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of this Agreement shall remain in full force and effect. 15.3 Waiver The failure of the Developer to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. Any waiver of any provision of this Agreement shall be effective only if in writing and signed by the Developer. 15.4 Assignment You may not assign or transfer this Agreement or any rights or obligations hereunder without the Developer's prior written consent. The Developer may freely assign this Agreement without restriction. 15.5 Force Majeure The Developer shall not be liable for any failure or delay in performing its obligations under this Agreement due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, government actions, power failures, internet or telecommunications failures, or failures of third-party service providers (including AI processing providers). 15.6 Export Compliance You represent and warrant that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export and import laws and regulations. 15.7 No Third-Party Beneficiaries This Agreement does not create any third-party beneficiary rights in any individual or entity that is not a party to this Agreement. 15.8 Headings The section headings in this Agreement are for convenience only and have no legal or contractual effect. 16. CHANGES TO TERMS We may update this Agreement from time to time to reflect changes in our practices, services, or applicable law. When we make changes: (a) We will update the version number and effective date at the top of this document. (b) For material changes, the App will prompt you to review and accept the updated terms before continuing to use AI-powered features. (c) Continued use of AI-powered features after being notified of changes constitutes acceptance of the updated terms. (d) You can review the current terms at any time in the App's Settings or on our website. (e) If you do not agree to the updated terms, you may continue using local-only features, but AI-powered features will be unavailable. Previous versions of these Terms will be made available upon request. ======================================== PART B: PRIVACY POLICY ======================================== 17. PRIVACY POLICY OVERVIEW This Privacy Policy describes how Tailor collects, uses, shares, and protects your information. This Privacy Policy is incorporated into and forms part of our Terms of Service above. 18. INFORMATION WE COLLECT 18.1 Information You Provide When you use the App, you may input the following types of information: • Personal identifiers: name, email address, phone number, physical address • Professional information: job titles, employer names, employment dates, job descriptions, responsibilities, achievements • Educational information: institution names, degrees, graduation dates, GPA, honors • Skills, certifications, licenses, and professional memberships • Publications, presentations, grants, and research activities (CV features) • Job posting text and descriptions you input for matching • Cover letter text and parameters • Blog post content • Any other text you enter into the App This information is stored in the local library. Online features send the data they need to their service providers. Optional company/school lookups, logo loading, job search, user-opened web pages and iCloud signature handoff also make network requests as described below; they are not all AI generation requests. 18.1.1 Contact Card Integration If you choose to link your device contact card in Settings > Contact Information, the App will request access to your device's Contacts and read the following fields from your selected contact: first name, last name, email address, phone number, location (city and state), LinkedIn URL, and website URL. This data is copied into your local profile and treated the same as manually entered profile information — it is stored locally on your device and transmitted to our servers when you use AI-powered features (such as resume tailoring or cover letter generation) to personalize the output with your contact details. The contact picker and name matching read names and contact fields from the contacts you authorize locally. The app copies the selected contact fields into your profile; it does not upload the full address book or keep a separate copy of all raw contact records. Contact access requires your explicit permission and can be revoked at any time in your device's Settings. 18.2 Information Collected Automatically Requests expose network metadata such as IP address, request time and response status to the services involved. Tailor sends generated device and installation UUIDs for credit usage, quota and promo administration. These identifiers are pseudonymous, not a guarantee of anonymity: requests may contain identifying profile content. The app does not request the advertising identifier (IDFA) or precise device location. Prepared iOS 1.0 build 10 and macOS 1.2 build 10 use the profile address and device locale for phone formatting, with no IP-country lookup. User-selected photos, scanned documents, PDFs, messages, profile URLs and signatures may be processed for the features you choose. The app does not collect a general history of other apps or browser activity, but imported/opened URLs are disclosed to the destinations and services handling them. 18.3 Information from Third Parties OpenAI returns AI results. The hosted service uses Vercel; an AWS parallel deployment is used for authorized testing until a recorded production cutover. Upstash Redis stores the service records described in Section 4.4. Existing databases are retained during parallel deployment. Optional Adzuna job search sends search criteria derived from career history and location, with the API credentials you configure. The default search path uses Tailor and OpenAI web search. If no location is supplied, the hosted service can use the approximate city or region provided by its hosting platform from the connection IP to select job recommendations. User-requested web import can fetch the supplied website through a JavaScript-enabled web view or server browser; destinations and page resources may use cookies and their own logging. Apple handles iCloud handoff and optional consumable App Store tips, which unlock no features or credits. Prepared iOS 1.0 build 10 and macOS 1.2 build 10 introduce a separate, initially off Online company logos and colors choice. Enabling it lets Logo.dev receive company and profile-link domains, a user-configured publishable key, IP address and request metadata. Logo.dev describes API logging for delivery, metering and security, with no fixed deletion period. If AI sharing is also accepted, the app may visit company websites and send their HTML to the configured Tailor service for color extraction. Turning the choice off cancels active work and rejects results from that permission session; it cannot recall requests already received by a provider. Existing cached images and local initials remain available. Logos are provided by Logo.dev (https://www.logo.dev); provider privacy: https://www.logo.dev/legal/privacy. These controls do not change older installed releases. Earlier versions, including distributed macOS 1.1, may automatically request company logos from Clearbit, optionally Logo.dev, and Google's favicon service, and may fetch company websites with their existing feature settings. New build 10 no longer makes Clearbit or Google favicon requests. Each destination receives connection information and applies its own terms and privacy practices. Cached responses can remain on the device. 19. HOW WE USE YOUR INFORMATION We use the information described above for the following purposes: (a) Service Delivery: To process your AI feature requests and return results to your device. (b) Service Improvement: To analyze aggregate, anonymized usage patterns to improve the App's features and performance. (c) Rate Limiting: To enforce fair usage limits and prevent abuse. (d) Security: To detect and prevent fraud, abuse, and security incidents. (e) Legal Compliance: To comply with applicable legal obligations. (f) Debugging: To diagnose and fix technical issues with the service. We do NOT use your information for: • Advertising or marketing purposes • Profiling or automated decision-making that produces legal effects • Sale to third parties • Training AI models (our server does not retain your content for this purpose) • Building user profiles or tracking you across services 20. HOW WE SHARE YOUR INFORMATION 20.1 Third-Party AI Provider When you use AI-powered features, your professional data is shared with our AI processing provider (currently OpenAI) as described in Section 4. OpenAI processes this data under their own privacy policy and API data usage terms. 20.2 We Do Not Sell Your Data We do not sell, rent, lease, or trade your personal information to any third party for monetary or other valuable consideration. 20.3 Legal Requirements We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to: (a) Comply with a legal obligation, subpoena, or court order (b) Protect and defend the rights or property of the Developer (c) Prevent or investigate possible wrongdoing in connection with the service (d) Protect the personal safety of users or the public 20.4 Business Transfers In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before your information becomes subject to a different privacy policy. 21. DATA RETENTION 21.1 Local Data The local library persists until you delete or replace it. API history, retained upload copies, backup/export files, preferences, Keychain items and iCloud handoff have separate storage and deletion scopes. Deleting the library or uninstalling does not guarantee removal of all these copies. See Section 5.4. 21.2 Server-Side Data The current retention behavior is detailed in Section 4.4: seven-day job extraction cache; non-expiring lookup queues/guesses and several usage, identifier and promo records; memory-only company-values cache with a 30-day freshness check; and provider-dependent operational logs. PDF file cleanup is requested after processing, but failed cleanup and older uploaded files may remain with the provider. There is no blanket promise that all content is discarded when a request finishes. 22. DATA SECURITY We implement appropriate technical and organizational measures to protect information transmitted to our servers, including: • TLS/HTTPS encryption for all data in transit • Service-specific storage and deletion behavior described in Section 4.4 • Access controls on server infrastructure • Regular review of security practices However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee its absolute security. You acknowledge that you transmit data at your own risk. 23. YOUR RIGHTS AND CHOICES 23.1 Access and Control You can view and edit your local library, export supported career-content backups, delete individual entries, or use Delete Local Library. Some records and separate files are not included in career-content backups. API credentials can be cleared in Settings. Pending signature handoff can be dismissed or imported. These local actions do not erase server-side or other-device records. 23.2 Opt Out of AI Features You can decline the terms during setup and continue organizing your career library locally. In the prepared native release, Disable AI Features in Settings clears acceptance and blocks new AI requests until you review and accept again. Requests already transmitted may still finish; disabling future requests does not recall sent data or delete existing provider records. Other optional network features have their own controls and provider behavior as described above. 23.3 California Residents (CCPA/CPRA) If you are a California resident, you have the right to: • Know what personal information is collected and how it is used • Request deletion of your personal information • Opt out of the sale or sharing of your personal information (we do not sell or share your data as defined under CCPA/CPRA) • Non-discrimination for exercising your privacy rights The app has no Tailor user account, but both local data and developer-held service records may be involved. For questions about data transmitted during AI processing, contact us through the support channels listed below. 23.4 European Economic Area, United Kingdom, and Swiss Residents (GDPR/UK GDPR) If you are located in the EEA, UK, or Switzerland, you have additional rights including: • Right of access to your personal data • Right to rectification of inaccurate data • Right to erasure ("right to be forgotten") • Right to restrict processing • Right to data portability • Right to object to processing • Right to withdraw consent at any time Our legal basis for processing your data when you use AI-powered features is your explicit consent (by accepting these Terms). You may withdraw consent at any time by disabling AI features in Settings. For data transmitted to our AI provider (OpenAI), which may process data in the United States, the transfer is necessary for the performance of the service you have requested. We rely on your explicit consent for such transfers. To exercise any of these rights, contact us through the support channels listed below. 24. CHILDREN'S PRIVACY The App is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a user under 16, we will delete such information from our systems. If you believe that a child under 16 has provided personal information through the App's AI features, please contact us immediately. 25. DO NOT TRACK The App does not track users across third-party websites or services and does not respond to "Do Not Track" browser signals, as these are not applicable to the App's functionality. 26. INTERNATIONAL DATA TRANSFERS If you use the App from outside the United States, your data may be transmitted to and processed in the United States when you use AI-powered features. By using AI-powered features, you consent to the transfer of your data to the United States and acknowledge that data protection laws in the United States may differ from those in your country of residence. ======================================== PART C: GENERAL ======================================== 27. APPLE-SPECIFIC TERMS This App is distributed through the Apple App Store. You acknowledge and agree that: (a) These Terms are between you and the Developer, not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content. (b) Apple has no obligation to provide maintenance or support services for the App. (c) In the event of a failure of the App to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. (d) Apple is not responsible for addressing any claims by you or a third party relating to the App or your possession and use of the App. (e) In the event of a third-party intellectual property claim, the Developer, not Apple, is solely responsible for investigation, defense, settlement, and discharge of such claim. (f) Apple and its subsidiaries are third-party beneficiaries of these Terms, and Apple will have the right to enforce these Terms against you. (g) You must comply with applicable third-party terms when using the App (e.g., your wireless data service agreement). 28. CONTACT AND SUPPORT If you have questions about this Agreement, our data practices, or wish to exercise any privacy rights, you may contact us through: • The App's built-in support feature (Settings > Support) • Our support website • Email: support@tailorapp.dev We will endeavor to respond to all inquiries within thirty (30) days. 29. ACKNOWLEDGMENT BY USING THIS APP, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THIS AGREEMENT, TOGETHER WITH THE APPLE APP STORE TERMS OF SERVICE, REPRESENTS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND THE DEVELOPER, AND THAT IT SUPERSEDES ANY PRIOR AGREEMENT OR UNDERSTANDING, WHETHER WRITTEN OR ORAL, AND ANY OTHER COMMUNICATIONS BETWEEN YOU AND THE DEVELOPER RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.